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Chapter 12: HR Role and Needs H H. with Claudia Hurtado

The post-pandemic era has left a significant mark on how organizations function, highlighting the crucial role of Human Resources (HR) departments. In this Chapter 12 episode of “HR Thoughts” by Hirint, Claudia Hurtado shares her insightful perspective based on almost 20 years of experience in the HR field. HH., specifically in the technology and digital transformation industry.


Claudia points out that the HR function. H H. It has transcended from being mere administrative support to a strategic role in organizations. This transition has accelerated even more in the context of the pandemic, where the “humanization” of companies has taken on significant value. Now, the HRs. H H. They are at the center of business processes, ensuring both the well-being of employees and the company's objectives.


Talent management is a fundamental topic that Claudia addresses with emphasis. He explains that approximately 60% of today's workforce are millennials, a generation with different priorities and expectations than their leaders, requiring an adaptation in the way they manage benefits and work-life balance. It highlights that leaders need to be flexible, collaborative and adapt to changing environments to effectively guide their teams.


In a world of constant technological evolution, Claudia points out that the focus is no longer solely on technical skills but also on soft skills, which are crucial for the mental health and well-being of employees. This holistic perspective of human development at work is key to maintaining a healthy and productive work environment.


Post-pandemic, RR. H H. They are like the “front line” to address the changing needs of the organization, from adapting to hybrid or remote work models to the digitalization of processes. Claudia emphasizes that all this must be done taking into account the organizational culture that the company wants to cultivate.


In summary, this episode offers an in-depth and up-to-date analysis of how the HR area. H H. is evolving to respond to the challenges and needs of the modern world of work. Claudia closes her participation by thanking her for the opportunity to share her insights and highlights the importance of continuous learning so that both individuals and organizations can achieve their objectives in this constantly changing landscape.


Don't miss this episode full of wisdom and reflections that help us better understand the role of Human Resources in today's world of work.

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